Shipping Policy

Please make sure you are shipping to a secure location/address.

You are responsible for entering the correct delivery address for your order.

Any returned packages are subject to not being refunded your shipping cost. 

S and J House offers the following shipping processes:

  • USPS: First class 2-5 business days transit
. Price is calculated from your zip code & weight of package
  • Priority Mail: 1-3 business days transit
. Price is calculated from your zip code & weight of package
  • Priority 1 Day: 1-2 business day transitPrice is calculated from your zip code & weight of package

Please make sure the address we are shipping to is a secure location/address. 

 

LOST and STOLEN PACKAGES:

We are not responsible for lost, held, stolen or damaged packages. Please double/triple check your information before checking out, we are not responsible for mis-delivered packages via carrier, or incorrect shipping info. Any shipping issues must be handled by the carrier of your package. After your package has left our warehouse it is in the hands of the specific carrier.

Some pointers to tacking your missing package.

  • Check and make sure your shipping address was entered correctly.
  • Go to your local USPS store with your tracking number and talk to an agent to see where your package might be.
  • Ask Neighbors if your package was delivered to their house.
  • Sometimes USPS jumps the gun and marks a package delivered a few hours or more before it's actually delivered. 

You will get a shipping notification when your package is shipped via email or text.

If you have any questions regarding your order, please email us at: info@sandjhouse.com